Store Policy

Thank you for shopping with us at Team Try. We are committed to providing you with high-quality products and a positive shopping experience. Please review our return and exchange policy below:

Returns & Exchange Policy

Returns:

As a general rule, we do not accept returns on products. This policy is in place to maintain the integrity of our products and ensure the satisfaction of all our customers. We encourage you to carefully review product details, sizing information, and any other relevant information before making a purchase.

Exchanges:

We understand that preferences and needs may vary, and we want you to be completely satisfied with your purchase. Therefore, we offer exchanges on selected merchandise within 30 days of the original purchase date. Eligible items for exchange will be clearly indicated on the product page.

To initiate an exchange, please follow these steps:

Contact our customer service team at info@teamtry.com within 30 days of receiving your order.
Provide your order number, details about the item you would like to exchange, and the reason for the exchange.
Our customer service team will guide you through the exchange process and provide you with further instructions.

Conditions for Exchanges:

The item must be in its original condition, unworn, and with all original tags attached.
The exchange request must be made within 30 days of receiving the order.
Exchanges are subject to product availability. If the requested item is not in stock, we will provide alternative options or issue a store credit.

Additional Information:

Shipping costs associated with exchanges are the responsibility of the customer.
We reserve the right to refuse exchanges if the item does not meet the conditions outlined in this policy.
We value your understanding and cooperation with our return and exchange policy. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

Thank you for choosing Team Try. Your satisfaction is our priority.

Shipping Policy

At Team Try, we want to make your shopping experience as seamless as possible. Please review our shipping policy for important information regarding the shipment of your orders.

Domestic Shipping:

We offer complimentary domestic shipping for all orders totaling $75.00 and above. For orders below this amount, a flat shipping fee will be applied at checkout.

Order Processing and Shipment:

All orders are processed and shipped within 3-5 business days from the date of your purchase.
Our dedicated team works diligently to pack and ship orders Monday through Friday. Orders placed on the weekend or during select holidays will be processed on the next business day.
Most orders are shipped within 24 hours from the order date, ensuring a prompt dispatch of your items.

Confirmation and Tracking:

Once your package has been shipped, you will receive a confirmation email to the email address provided during checkout.
This confirmation email will include a tracking number, allowing you to monitor the progress of your shipment.
Please note that tracking information may take some time to become available after the order has been processed.

Wholesale Inquiries Welcome!

Thank you for your interest in partnering with Team Try for wholesale opportunities. We are delighted to offer our high-quality products to retailers and businesses seeking to enhance their product offerings.

For wholesale inquiries, please contact our dedicated Wholesale Team at info@teamtry.com with the following information:

Your Business Name
Contact Information
Business Address
Type of Business (e.g., Retail Store, Online Platform)
Products of Interest and Quantity

Our Wholesale Team will promptly respond to your inquiry and provide you with the necessary information to initiate a successful partnership.